All orders are shipped by trackable services and a signature is required upon delivery. Please note that an "authority to leave" (ATL) can be given to the transport company however this is not recommended as it will void your transit insurance and we will be unable to accept responsibility for any damage or loss of items left on your premises. For larger items (over 30kg) your assistance at the receiving end is required due to OH&S purposes since there will be only one driver on board the delivery vehicle. Extra services can be arranged such as 2-person delivery however this needs to be booked in advance when you are placing your order (call us if you require any additional services). Please note extra charges will apply.
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