How will my order be delivered?

To provide you the most competitive delivery costs in Australia, we use a combination of carefully selected carriers depending on your products and location. Our carriers offer a door-to-door service, so please ensure that there will be someone available at the nominated delivery address to sign for your items and receive the delivery*. The standard delivery service does not include taking the items inside, upstairs or in lifts, placement in your home or removal of packaging.

* HEAVY OR OVERSIZED ITEMS: Due to the nature of the items we sell (furniture) and our customers’ requirements for low cost delivery services, we book transport services with just one person on board the vehicle. You will need to provide enough assistance on your end with carrying items from the delivery vehicle to your door. If you have ordered a particularly large and heavy item such as a sauna or wine fridge, please ensure you have at least 3 or 4 people who can assist with lifting the cartons.